Thomson Plaza is built over 22,400 square metres (241,000 sq ft) of land and is relatively low-rise, in keeping with the neighbourhood around the Thomson area.
Thomson Plaza is one of the first public buildings to be designed with barrier-free features from the onset. In addition to the standard escalators, ramps were incorporated into the shopping complex's design to allow people in wheelchairs to navigate between different complex floors freely.
Other handicapped-friendly features in the complex include enlarged toilet cubicles that cater to wheelchair users and door levers, which enable people with difficulty controlling their hands to open doors around the complex easily.
The subject unit is on level 2.