{"id":11716,"date":"2017-09-04T01:37:31","date_gmt":"2017-09-03T17:37:31","guid":{"rendered":"https:\/\/www.99.co\/blog\/singapore\/?p=11716"},"modified":"2022-07-01T04:09:19","modified_gmt":"2022-06-30T20:09:19","slug":"spot-reliable-property-agent","status":"publish","type":"post","link":"https:\/\/www.99.co\/singapore\/insider\/spot-reliable-property-agent\/","title":{"rendered":"7 simple ways to spot a reliable property agent"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span style=\"font-weight: 400;\"><strong>You know why picking a reliable property agent is hard? It\u2019s because most of us only buy a house once or twice in our lives.<\/strong> Fortunately, there&#8217;s a method to spot a property agent you can trust and rely on:<\/span><\/p>\n<h2><b>First, the common-sense basics:<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Always ensure your agent is licensed by the Council for Estate Agencies (CEA). Their license number should be prominently displayed on their name card, web profile, listings, etc. You can check whether they\u2019re <\/span><a href=\"https:\/\/www.cea.gov.sg\/public-register\"><span style=\"font-weight: 400;\">registered here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ol>\n<li>\n<h3><b> Look at the agent\u2019s sales materials<\/b><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">When the property market goes down, the pictures of houses (and listing descriptions) seem to go up in quality. The reason?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fly-by-night agents leave in droves when the market turns bad. The few agents that persist in selling property, even during downturns, are the ones who\u2019ve truly made a career of it. And for the most part, it shows in the way they present things.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These agents bother to stage a house before taking pictures, so you don\u2019t see plastic bags and loose change scattered on the coffee table. Their listing descriptions are well written, highlighting nearby amenities, recommendations, transport options, etc., as opposed to a huge wall of text that reads something like \u201c<\/span><i><span style=\"font-weight: 400;\">Buy now! Good deal! Only 2 units left best condo Bishan<\/span><\/i> <i><span style=\"font-weight: 400;\">top sales Singapore.\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">The signs may be subtle, but that\u2019s one sure way to spot a reliable property agent &#8211; they care about the details, and do things right.<\/span><\/p>\n<ol start=\"2\">\n<li>\n<h3><b> If you\u2019re selling or renting out, look at how they deal with the property when they visit<\/b><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">This is an easy giveaway. A reliable property agent will do more than give the place a once-over. We\u2019ve seen agents do things like unclog toilets with a plunger, or change all the batteries in fans and desk lamps. Some will ask whether you have a mop or broom, which suggests they\u2019ll bother to clean up after viewings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lazier agents tend to just stroll around, take a few pictures, and are out the door after a few minutes. All they want to do is put up the listing, collect the money <\/span><i><span style=\"font-weight: 400;\">if<\/span><\/i><span style=\"font-weight: 400;\"> someone answers, and then never speak to you beyond the first few viewings.<br \/>\n<\/span><\/p>\n<figure id=\"attachment_22236\" aria-describedby=\"caption-attachment-22236\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-22236\" src=\"https:\/\/www.99.co\/singapore\/insider\/wp-content\/uploads\/2019\/01\/cleaning-service-spotless-living-room.jpg\" alt=\"Interior cleaning services spotless living room\" width=\"600\" height=\"338\"><figcaption id=\"caption-attachment-22236\" class=\"wp-caption-text\">Sellers, a reliable property agent will get his\/her hands dirty to keep your home in top showflat condition.<\/figcaption><\/figure>\n<ol start=\"3\">\n<li>\n<h3><b> Ask questions you already know the answers to<\/b><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">In front of the agent, go ahead and feign ignorance and ask some things you already know the answer to (e.g. ask about the maintenance charged by the estate, even if you already know it). A good agent will usually know the answer; and if they don\u2019t, they\u2019ll find out and come back to you with the correct one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beware of agents of who give you the wrong answers; even if they\u2019re not lying, it suggests they don\u2019t know their job well enough. At the very least, they should be honest enough to tell you they need to check.<\/span><\/p>\n<ol start=\"4\">\n<li>\n<h3><b> Note if they\u2019re listening to you, through the properties they show you<\/b><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">A reliable property agent will bring you to properties that suit your needs. If you already mentioned that you have an elderly parent in a wheelchair, and the agent shows you a terrace house with four flights of stairs, well\u2026 guess who isn\u2019t paying attention to your needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some agents don\u2019t listen to you at all, and will just try to push the properties with the best commissions. They\u2019ll work out the most expensive house you can afford, rather than the most appropriate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve seen some of the better agents flat out refer clients to someone else, because they have no appropriate listings for that particular home owner.<\/span><\/p>\n<ol start=\"5\">\n<li>\n<h3><b> A reliable property agent tells you about commissions before you even ask<\/b><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Good agents are serious about disclosure. An agent is supposed to reveal to you any potential conflict of interest, and all sources of referral fees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you ask them to help with a home loan, for example, they can refer you to a banker; but they should immediately add that they\u2019ll receive a referral fee from the bank.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same goes when you ask them to recommend an interior designer, contractor, and so forth \u2013 proper agents will always disclose if they\u2019re receiving money, from anyone they direct you to.<\/span><\/p>\n<ol start=\"6\">\n<li>\n<h3><b> Their explanations come with specific numbers<\/b><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Saying that \u201crental rates in the area can go up\u201d is meaningless.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Saying that rental rates have risen from $3.67 per square foot to $4.12 per square foot, over 2012 to 2017 despite the current weak leasing market, is a mark of in-depth knowledge. The easiest way to spot a good agent is to see if their answers are specific.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agents who know what they\u2019re talking about can quote numbers, and the sources of those numbers; they probably have the articles \/ web pages \/ agency reports saved on their tablet to show you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Less competent agents will shy away from giving you specific answers. While that alone doesn\u2019t signify bad intent, it suggests their advice lacks the expertise to back it up.<\/span><\/p>\n<ol start=\"7\">\n<li>\n<h3><b> The agent is familiar with how the area is <\/b><b><i>going <\/i><\/b><b>to develop, over the next few years<\/b><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Any property agent worth her salt will be familiar with <a href=\"https:\/\/www.99.co\/singapore\/insider\/ura-master-plan\/\">the URA Master Plan<\/a> \u2013 that\u2019s practically the bible of the real estate industry in Singapore.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The master plan forecasts developments in the area, ranging from re-zoning laws, to plans for upcoming train stations, malls, industrial parks, etc. A good property agent should be able to explain these details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your agent seems clueless about all this \u2013 or gives vague responses \u2013 you\u2019re probably dealing with a rookie (or someone too lazy to do the homework). Such an agent may be honest, but you must factor in their possible ignorance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>Know other ways of spotting a reliable property agent? Share it with us in the comments section!<\/h2>\n<p>&nbsp;<\/p>\n<p>Found this article helpful? 99.co recommends <a href=\"https:\/\/www.99.co\/singapore\/insider\/benefits-engaging-property-agent\/\">The benefits of engaging a property agent<\/a> and\u00a0<a href=\"https:\/\/www.99.co\/singapore\/insider\/exclusive-rights-vs-multiple-property-agents-better\/\">Exclusive rights vs. multiple property agents: Which is better?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You know why picking a reliable property agent is hard? It\u2019s because most of us only buy a house once or twice in our lives. Fortunately, there&#8217;s a method to spot a property agent you can trust and rely on: First, the common-sense basics: Always ensure your agent is licensed by the Council for Estate&hellip;<\/p>\n","protected":false},"author":21,"featured_media":54864,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"","_lmt_disable":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[53589,57131,53613],"tags":[53597,53875],"persona":[],"class_list":{"2":"type-post","12":"entry","13":"has-post-thumbnail"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 simple ways to spot a reliable property agent - 99.co<\/title>\n<meta name=\"description\" content=\"How do we separate the wheat from chaff when it comes to choosing a reliable property agent? 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