{"id":66343,"date":"2023-07-21T10:24:44","date_gmt":"2023-07-21T02:24:44","guid":{"rendered":"https:\/\/www.99.co\/singapore\/insider\/?p=66343"},"modified":"2023-07-21T11:27:36","modified_gmt":"2023-07-21T03:27:36","slug":"toby-aw-positively-impacting-clients-lives-essence-success","status":"publish","type":"post","link":"https:\/\/www.99.co\/singapore\/insider\/toby-aw-positively-impacting-clients-lives-essence-success\/","title":{"rendered":"Toby Aw: Positively Impacting Clients\u2019 Lives is the Essence of Success"},"content":{"rendered":"
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This leading agent says achievement is a matter of maintaining the utmost integrity, authentic relationship-building, and patiently gaining experience in the field.<\/strong><\/p>\n

Group director of LHG Properties, Toby Aw has spent a decade working in real estate, swiftly rising to a position of seniority within his organisation and achieving significant acclaim in the industry. However, it isn\u2019t merely sales results, healthy income and reaching a position of corporate responsibility that Toby considers the key markers of success.<\/p>\n

\u201cTo me, success is more than just accumulating wealth or status,\u201d Toby reflects. \u201cIt\u2019s about finding balance in all aspects of life. It\u2019s about nurturing good physical, mental, and spiritual health while also dedicating time to family and excelling in your work. Seeing the smiles on my clients\u2019 faces when I help them achieve their goals \u2014 this really brings me a sense of fulfilment and accomplishment,\u201d he says.<\/p>\n

\"Toby
Toby says pleasing his clients by delivering the best results in a transaction brings him immense satisfaction.<\/figcaption><\/figure>\n

According to Toby, \u201cSuccess is ultimately about being content with yourself, happy with your career, and making a positive impact by elevating and grooming the next generation of agents.\u201d In his own early days, of course, Toby was driven by the profit motive. \u201cWhen I first started as a 23-year-old, with only $200 in the bank,\u201d he says, \u201cit was all about providing for myself and my family financially. That was the driving force behind my decision to get into the industry.\u201d<\/p>\n

However, as the years went by, Toby came to realise that there was so much more to his vocation than just the monetary aspect. \u201cWhat I do as a real estate agent has a significant impact on the lives of the people who trust me to help them upgrade or find the right-sized property. Seeing the smiles on my clients\u2019 faces is the ultimate satisfaction that I couldn\u2019t find anywhere else.\u201d<\/p>\n

Asked what motivates him to give his best every day, Toby explains: \u201cAs a real estate agent, I understand that I become a milestone in the lives of my clients. That realisation is what drives me to do my very best. I genuinely want to make a positive difference in clients\u2019 lives, and being a part of their journey towards important milestones is an incredible motivator. When I step out to work each day, I carry this motivation within me, aiming to reach out to more people and help them achieve their goals.\u201d<\/p>\n

Toby says the greatest lesson he\u2019s learnt during his decade-plus as a real estate agent is that ethics are everything. \u201cIntegrity is the most important thing I\u2019ve learned. It\u2019s not just about maintaining honesty and trust with our clients, but also extending that integrity to our colleagues and co-broke agents,\u201d he says. \u201cWhen we prioritise integrity, everything else falls into place. It ensures that we do things the right way, and it builds strong foundations for successful transactions and relationships.\u201d<\/p>\n

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Clients should be treated as individuals and agents must strive to discover their unique needs, Toby says.<\/figcaption><\/figure>\n

There are difficulties to be faced as an agent, Toby readily acknowledges. \u201cTalking to numerous clients and managing their diverse expectations can be quite challenging,\u201d he admits. \u201cEach client has a unique personality, characteristics, and traits. The hurdle lies in aligning ourselves with them, finding common ground, and working together to achieve our shared goals. It\u2019s about building a cohesive relationship and understanding their needs, or different perspectives.\u201d<\/p>\n

The number one secret to excelling as a real estate agent, Toby says, is putting your clients\u2019 interests first. \u201cWhen we genuinely prioritise a client\u2019s needs, they can feel our dedication,\u201d he says. \u201cIt\u2019s about going the extra mile to find them the best deal, acting in their best interests, and truly helping them. That\u2019s why clients engage agents, and that\u2019s how we work together to achieve our common goals.\u201d<\/p>\n