HDB, CPF, IRAS service counters to reopen on 2 June on appointment-only basis

3 min read

As part of the transition from the circuit breaker period to Phase 1 of Safe Re-opening in Singapore, the Public Service Division (PSD) announced on 25 May (Monday) that service counters at HDB Hub, HDB branches and the five Central Provident Fund (CPF) service centres islandwide will reopen from 2 June. The taxpayer and business service centre at Inland Revenue Authority of Singapore (IRAS) at Revenue House will also reopen.

However, the public can only visit these government service centres if they have first made an appointment via the respective channels, such as by email, hotline or online. A “by appointment only” basis is to ensure that the “physical delivery of services” is done in a “limited and controlled manner”, according to PSD.

Even with an appointment, the PSD stressed the importance of being socially responsible. “We urge all visitors to observe safe management measures during their transactions, i.e. reschedule appointments if they are unwell, wear a mask at all times, and register their visits via the SafeEntry app,” said PSD.

Authorities had announced last week that Singapore’s Covid-19 circuit breaker restrictions will be gradually lifted in three phases.

condo showflats closed safe reopening
Phase 1 to 3, summarised.

Courts will also resume hearings: PSD

The PSD also announced that, from 2 June, courts such as the Small Claims Tribunal will also resume hearings. Where possible and appropriate, hearings will be conducted using remote communication technology, the PSD added.

Other services that will resume operations from 2 Jun include the Ministry of Manpower’s employment pass services centre, the Health Promotion Board’s student health centre and the National Environment Agency’s one-stop information and service centre for hawkers at HDB Hub.

FYI: The majority of the Public Service workforce will continue to work from home. They will return to their physical workplaces when the remaining government’s service centres and facilities reopen in Phase 2 and 3.

Meanwhile, all public sector community facilities (i.e. social, sports and arts facilities including libraries, museums, beaches, parks and SportSG facilities) will remain closed.

To contact HDB, visit this website or call 6490-1111 (Weekdays: 8:30am to 5:00pm).
To contact CPF, visit this website.
To contact IRAS, visit this website.

hdb library
Libraries and public sector community facilities will remain closed on 2 June

Stay tuned to 99.co for more property-related updates as we exit the circuit breaker.

If you found this article useful, 99.co recommends Negative Sale: How selling your HDB/condo can put you in debt instantly and Covid-19: HDB’s answers for Flat Buyers, Sellers and Owners [both Resale and BTO]

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